SPARK Matrix™: B2B Customer Community Platform (CCP) | #b2b Customer Community Platform # B2B customer community # customer community platform # online customer community # customer engagement platform # customer collaboration tools # peer-to-peer support # customer knowledge base # self-service support # customer feedback platform # customer insights

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SPARK Matrix™: B2B Customer Community Platform (CCP)

B2B Customer Community Platform helps organizations to build relationships with each customer to understand their purchasing pattern. Organization utilize B2B Customer Community to lower their human capital expenditure, provide support through knowledge base, forums, and custom FAQs.