Rakesh Vedpathak  יצר מאמר חדש
1 ד

The Future of the Journey Mapping Market: AI, Data, and Customer-Centricity | #journeymappingmarket #customerexperience

The Future of the Journey Mapping Market: AI, Data, and Customer-Centricity

The Future of the Journey Mapping Market: AI, Data, and Customer-Centricity

Traditionally, journey mapping was treated as a one-time visualization exercise created manually by CX teams. However, the landscape has dramatically transformed.